Care services in Stratford-upon-Avon | 01789 339811

Complex Needs

Catheter care, convene care, stoma, oxygen, manual handling.

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Care services in Stratford-upon-Avon | 01789 339811

Overview

You may have needs that require carers with specialist skills. Our fully trained team have experience in a variety of complex needs and access to comprehensive training in many additional areas.

As a GP led service we are able to utilise the knowledge and experience of our senior team to provide you with care that suits your needs. A comprehensive assessment will take place prior to commencing care so you are confident in the care we will be providing.

Questions & Answers

This can vary dependent on the hours of care you require, call or contact us to discuss your budget. This is also discussed at an initial assessment visit so you are clear about cost before you commit to any care provision. There are no hidden charges such as set up, exit or retainer fees. The only additional cost would be for Bank Holiday care when an additional hourly rate is incurred as we pay our carers extra for working these days.
We will invoice you weekly, a week in arrears. You can pay via standing order, BACs (bank transfer) or by cheque. Payment terms are 3 days from invoice.
As we are a small, independent care company you will only see a small group of carers. Our carers work in teams overseen by a Team Leader. If you require more than one carer this is called a ‘double up’ call and so therefore you will see a few additional carers. We also provide our new carers with ‘shadowing’ so they get to know the role and our services users whilst being supported by an experienced member of our team before they work alone. We endeavour to provide continuity of care as we know this is valued by service users and staff alike.
Yes we do, we will always ask your preference and support this. All of our carers have enhanced employment checks and are all trained to the same high level with additional training for complex needs or other requirements. We are an inclusive employer and recruit to our ethos and core values.

.. more questions? See our full FAQ section here

Our Complex Needs service includes:

Oxygen
Mental Health
Dementia
Specific medical conditions
Communication barriers
Convene care
Catheter care
Stoma care
The use of a full range of manual moving and handling equipment
Palliative care
Feeding/swallowing difficulties

The above is just a few of the features that we offer, all of our care services can be tailored to your needs.

Trusted and respected by the industry and local people alike.

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Sometimes it's better to talk

If you’d like to know more, or to discuss your bespoke requirements, please call us on 01789 339811. Or click here to get in touch.

What our clients say

The care received from Welcombe Care has helped me to remain at home, to be as independent as possible. They go above and beyond to help me. I wouldn’t manage without their help.

HP Service User

Rating our care 5 out of 5
The care has been nothing short of exceptional, every time I came to visit and met staff there was no doubting the dedication and pride they took in their roles.

OL Family member of former Service User

Rating our care 5 out of 5
A first class service provided by competent and professional people.

NU Service User

Rating our care 5 out of 5
The care received from Welcombe Care has helped me to remain at home, to be as independent as possible. They go above and beyond to help me. I wouldn’t manage without their help.

HP Service User

Rating our care 4 out of 5