Personal Care

Help with bathing, washing, dressing, assisting with medication, personal grooming, continence needs.

  Care services in Stratford-upon-Avon     |       01789 339811

Overview

Such a private and personal part of our lives requires a dignified and respectful approach. Our professional and kind carers will support your needs whilst always promoting independence.

For many people, needing personal care is a big change and so we endeavour to make sure personal care is collaborative and individual. If you have always had a shower of an evening, like to be clean shaven or have a favourite pair of slippers, we will ensure your personal care is delivered how you want it.

Questions & Answers

  • This can vary dependent on the hours of care you require, call or contact us to discuss your budget. This is also discussed at an initial assessment visit so you are clear about cost before you commit to any care provision. There are no hidden charges such as set up, exit or retainer fees. The only additional cost would be for Bank Holiday care when an additional hourly rate is incurred as we pay our carers extra for working these days.

  • We will invoice you weekly, a week in arrears. You can pay via standing order, BACs (bank transfer) or by cheque. Payment terms are 3 days from invoice.

  • As we are a small, independent care company you will only see a small group of carers. Our carers work in teams overseen by a Team Leader. If you require more than one carer this is called a ‘double up’ call and so therefore you will see a few additional carers. We also provide our new carers with ‘shadowing’ so they get to know the role and our services users whilst being supported by an experienced member of our team before they work alone. We endeavour to provide continuity of care as we know this is valued by service users and staff alike.

  • Yes we do, we will always ask your preference and support this. All of our carers have enhanced employment checks and are all trained to the same high level with additional training for complex needs or other requirements. We are an inclusive employer and recruit to our ethos and core values.

.. more questions? See our full FAQ section here

Our Personal Care service includes:

  • Full body wash
  • Hair wash/dry
  • Applying prescribed creams / lotions
  • Supporting with medication
  • Undressing and dressing
  • Taking to the toilet
  • Continence pad changes
  • Using a commode
  • Convene support
  • Shaving (male and female)
  • Showering
  • Bathing
  • Hair styling
  • Applying makeup
  • Nail care
  • Oral hygiene
  • Menstrual needs
  • Feeding and drinking support
  • Mobility assistance
  • Putting in hearing aids
  • Catheter care
  • Stoma care

The above is just a few of the features that we offer, all of our care services can be tailored to your needs.

Trusted and respected by the industry and local people alike.

 
Get in Touch

Sometimes it's better to talk

If you’d like to know more, or to discuss your bespoke requirements, please call us on 01789 339811. Or click here to get in touch.

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